Warranty Claim

Having an issue with your product? Tell us what's happened below and we'll assess your claim. Fields marked * are required.

Customer details

Full name

Phone

Address

Product name / model

Serial number If applicable

SKU / part number If applicable

Date of purchase

Place of purchase

Invoice / receipt number

Date issue was first noticed

Description of the fault or defect

How was the product being used when the issue occurred?

Does the issue affect safety or functionality?

Installation date

Installer name / company

Professionally installed or self-installed?

After submitting, please email us:

Email info@arcnexx.com.au and include your name and invoice number in the subject.